Custom Chocolate, Personalized Chocolates, Promotional Chocolate from the Chocolate Pen Catalog  
   
 
Thank you for your interest in The Chocolate Pen!

At the Chocolate Pen we let you write your own sweet message!
Phone number: 1-402-330-1121
Toll Free:1-866-807-4PEN
Fax number: 1-402-697-1865
Email: sales@chocolatepen.com

www.chocolatepencatalog.com or www.chocolatepen.com

ART REQUIREMENTS

Black & white for chocolate:
Digital artwork preferred. Send to size via email to artwork@chocolatepen.com in Mac or PC-formatted Adobe Illustrator or Photoshop. Must be high resolution (at least 300 DPI) black & white line art for best production. (Black areas of art will be raised on chocolate). Formats should be in Tiff, EPS or PDF. No half-tones, screens or shades of gray. Smallest type size that can be clearly reproduced is 9 points Sanserif, and 10 points Serif. Art Services available $50/hr for touch-ups and corrections to supplied art if needed. Typesetting charge at $25.

COIN ARTWORK
Foil-wrapped chocolate coins have an imprintable area of 1- 1/4". Due to this space limitation, it is important to keep coin artwork as simple as possible. Overly detailed logos or overcrowded text will reduce legibility of the coin.

SPOT COLOR WRAPPERS and PRINTED INSERTS
Supply artwork in PMS colors sized properly.
For 1oz wrapper: 5.64" long x 2.75" wide, Front is 2.25" long x 2.75" wide.
For 1 3/4oz wrapper: 5.68" long x 4.5" wide, Front is 2" long x 4.5" wide. The CD insert is 4 3/4" x 4 3/4", No spine. Acceptable files are Corel Draw 7, Quark Express 5 & lower and all versions of, Adobe Photoshop and Adobe Illustrator. Tiff or EPS formats required for pictures and photos.
Submit artwork via email to artwork@chocolatepen.com.
Please include your name, business name or order number with email submissions. Faxed artwork is not acceptable for accurate reproduction.

STANDARD TOOLING & MOLD CHARGE:
One-time set up charge of $95 applies to most items. All Molds are made in-house to expedite production. No mold charges for generic stock designs (e.g., Happy Holidays, Thank You). All molds remain property of the factory. Three-dimensional molds quoted on a per-job basis.

CHOCOLATE OPTIONS
Catalog prices reflect our standard milk chocolate. Dark and white is available at an additional 10%. Nestle chocolate is certified kosher.

SAMPLES: Spec samples. Available for $90, applied toward full order if approved. Digital spec samples of custom items available at no charge. Random samples available at no charge.

LESS THAN MINIMUM
Inquire for less than minimum availability and charges.

SHELF LIFE
Our Chocolate products have a shelf-life of one year or longer if properly stored at room temperature; away from heat, humidity, direct sunlight and strong odors.

PAPER PROOF / PRODUCTION PROOF
Paper proof on request, no charge. Product Proof $50, to be applied towards mold charge if approved. Allow one week from receipt of camera-ready art.

PRODUCTION TIME
In stock items usually ship within 24 hours.
Normal production time for custom chocolate is 1-2 weeks after receipt of
complete order. Complete order means: Purchase order, artwork and shipping instructions. Rush service available upon request. Rush charge may apply, inquire with factory. Air Freight must be authorized for rush service.

PACKAGING OPTIONS:
Instead of cellophane, chocolates may be wrapped in Gold or Silver foil. Other foil colors available. EC1 $.30; EC2, EC3 $.40; EC5, EC6 $.45. Foiling not available on certain pieces due to their shape. Gold or Silver Elastic Bow, or a Deluxe Ribbon is included with boxes

SHIPPING INFORMATION
Our standard method of shipping is Via FedEx Ground Express Saver. Shipping takes one to three days. Faster service is available upon request.

We ship year round. Chocolates shipped during warm months and/or to warm climates are sent in an insulated carton for which we charge $15.00 for small carton and $25.00 for large carton.

Please note. We can not be responsible for late deliveries when merchandise is given to carrier on time or damage in transit. All claims (damage, delay or loss) should be filed by the purchaser with the carrier promptly.

Split/Drop Ship Split Shipments (Multiple units to multiple locations) $7.50 per address.
Drop Shipments (Individual units to multiple locations) require mailers; call for pricing. Addresses must be submitted in MS Excel spreadsheet; contact us for correct format.

CANCELLATIONS/CHANGES
All cancellations and/or changes must be confirmed in writing. $30 Cancellation charge plus all applicable charges incurred up to cancellation date will be billed accordingly. Changes to orders already in production may result in delayed shipping.

BOX IMPRINTING
Hot Stamp Process: $60 Plate Charge plus $.25 running charge per box per color. For 250 boxes and under; add $50 set up charge. Silk Screen Process: $75 screen charge plus $.60 running charge per box per color. For pms match add $30. Preproduction proof is an additional $40 per color. The minimum is 350 boxes. When necessary, a recommendation will be made as to which process would be suitable.

REPEAT ORDERS
Please furnish our last previous invoice number and the date of the last invoice. No set up or mold charge for exact reorders. For chocolate foiled squares and rounds there is a $20 Set-up Charge per color.

OVERRUNS / UNDERRUNS
Allow for 5% over/under on all items to be billed accordingly.

TRADEMARK USAGE
Products displayed herein do not imply an endorsement by holders of trademarks or design. All copy and artwork submitted by client for use by Chocolate Pen in producing items ordered will be accepted as being submitted in full compliance with all applicable laws regarding trademark, service mark copyright, patent or similar protection. The client by submitting such material represents that the use thereof by The Chocolate Pen on ordered items does not violate any laws in the use of the copy or material submitted.

 
 
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